📍 Serving Customers Nationwide from Kissimmee, Florida 🕒 Monday–Friday: 9:00 AM–6:00 PM EST ✉️ sales@bigskyabsmodule.store Speak With an ABS Specialist: (888) 769-6673
🚚 10,000+ ABS Modules Delivered 🛡️ Warranty Included VIN-Verified Fitment 🇺🇸 Fast Nationwide Shipping
CUSTOMER ORDER POLICIES

Returns, Replacements & Shipping

Please review these terms before placing an order. Return eligibility, replacement approval, and shipping timelines depend on the condition of the part, order type, and supporting documentation.

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Authorization is required before returning any part.

Contact Big Sky ABS Module before shipping an item back. Unauthorized returns may be refused and may not qualify for a refund or replacement.

SECTION 01

Return & Replacement Policy

Authorized returns may be accepted within 7 calendar days from the delivery date, unless different terms were provided on the invoice or at the time of sale.

  • Returned items must be unused, uninstalled, unprogrammed, and in the same condition in which they were delivered.
  • Original packaging, identification marks, labels, and included components must remain intact.
  • A restocking fee of up to 30% may apply unless waived or modified in writing by Big Sky ABS Module.
  • Original and return shipping charges are generally non-refundable unless otherwise approved in writing.
  • Items that have been installed, programmed, opened, altered, modified, disassembled, damaged, or tampered with may not qualify for return or replacement.
Labor and related expenses

Big Sky ABS Module is not responsible for labor, installation, diagnostics, programming, coding, towing, storage, rental vehicles, downtime, or other related expenses.

SECTION 02

Special-Order Parts

Certain ABS modules, pumps, hydraulic units, and complete assemblies may need to be sourced specifically for the customer’s vehicle.

  • A part may be classified as a special order when it is sourced, reserved, transferred, or prepared specifically for an approved customer order.
  • Once the customer approves the order and payment or a deposit is received, the order may become non-cancellable and non-refundable.
  • Special-order parts generally cannot be returned or exchanged unless the incorrect part was supplied based on verified vehicle information.
  • Estimated sourcing and delivery dates may change because of inventory availability, carrier delays, or supplier processing.
Important

Confirm all vehicle details, VIN information, part numbers, and order terms before authorizing a special-order purchase.

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SECTION 03

Shipping Policy

Big Sky ABS Module ships qualifying automotive parts throughout the continental United States.

01 Order Processing

Available parts are prepared after payment, order verification, and any required fitment review are completed.

02 Estimated Delivery

Standard delivery is generally estimated at 7–14 business days, depending on the part, supplier location, carrier, and destination.

03 Shipping Carriers

Orders may ship through UPS, FedEx, USPS, regional carriers, or approved freight transportation providers.

Tracking information is normally provided after the carrier accepts and scans the shipment. Carrier scans may not appear immediately.

Delivery dates are estimates and may be affected by weather, holidays, carrier disruptions, remote destinations, or circumstances outside our control.

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SECTION 04

Damaged or Incomplete Shipments

Inspect the package and part as soon as delivery is completed. Do not install a visibly damaged item.

  1. Keep the damaged item, shipping carton, packaging materials, and carrier labels.
  2. Photograph the outside packaging, shipping label, damaged areas, and the complete part.
  3. Notify Big Sky ABS Module and the shipping carrier within 48 hours of delivery.
  4. Provide the order number, tracking number, photos, and a clear description of the damage or missing items.
  5. Do not return the item until written return or claim instructions have been provided.
Claim Review

After the documentation and shipment are reviewed, an approved resolution may include replacement, repair assistance, store credit, refund, or another appropriate remedy.

NEED ASSISTANCE?

Contact Big Sky ABS Module Before Returning a Part

Have your order number, VIN, part number, delivery date, and supporting photographs available when contacting our team.

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